Frequently Asked Questions
Here you will find frequently asked questions regarding Science AL!VE summer camps. If you do not find the answers to your questions here, please email firstname.lastname@example.org or give us a call at 778-782-5912 and we would be happy to help!
General Summer Camp Information
WHAT TIME DOES CAMP BEGIN?
Science AL!VE camps run from 8:30AM - 3:30PM.
do you offer pre and post-case?
Yes! Pre-care and/or Post-care can be added when registering for summer camps, however there are fees involved.
What time is pre-care and post-care?
Pre-care runs from 7:30AM - 8:30AM
Post-care runs from 3:30PM - 5:30PM
Where do I pick up/drop off my student?
Pick up and drop off will occur inside South East Classroom Block. Please refer to this map or the emailed pre-camp package for specific directions to our building. Please note: the whole university is under one address, so we highly recommend using these directions.
What should I bring to camp?
Please bring a nut-free lunch and two snacks as well as a water bottle and weather appropriate clothing.
What kind of food can I bring to camp?
Please note that we are a nut-aware facility. We request that all food sent with your student is nut-free.
Can I remain with my child at camp?
Unfortunately for the safety of all children at camp, we cannot let parents and/or guardians remain with their child at camp.
Am I able to visit my child at camp?
You are able to visit your child at lunch, however, you must sign them out and sign them back in. We are unable to allow parents to visit their children with other campers nearby to ensure the safety and security of all children at camp.
About Registration, The Curriculum & Our Instructors
how do we register for camps?
Registration is done online through Karelo, our event registration platform. You must first create an account before attempting to register for our summer camps. Should you have any issues registering, please feel free to email us at email@example.com or give our office a call at 778-782-5912. Please note: We receive a high influx of phone calls and emails during the summer camp season and it may take 1-2 business days for a staff member to get back to you.
I’m interested in registering my child for a camp that is not for their age group, can I do that?
We register by grade completed to facilitate students being placed in the camp group that best reflects their current learnings at school. Please register your child based on the grade that they will have completed in June 2019.
what do i do if the summer camp i want TO REGISTER FOR is full?
Please register for our waitlist! If another student cancels, we will offer the spot to the student that is first on the waitlist. If the first person on waitlist declines, it will go to the next person and so on.
If I am placed on a waiting list, will I be charged?
No, registering for the waitlist is free. You will only be charged once your child has a spot in the associated camp.
WHO ARE THE CAMP INSTRUCTORS?
Our instructors are university undergraduate students in a variety of Education and STEM fields.
Are your instructors first aid certified?
Yes, all of our staff are first aid certified.
Where can I find more information about camp curriculum?
Our instructors develop new and different summer camp curriculum each year to align with different camp topics. Due to the ever-changing nature of our camps, we are unable to provide a detailed description of our camps, however we will have brief descriptions of each camp topic available before registration.
Our Refund Policy
Science AL!VE is able to offer refunds under the following circumstances:
More than one week (7 days) prior to a course start date:
A full refund will be issued for course cancellations before the course start date.
Fewer than one week (7 days) prior to course start date:
Full refund requests will be considered only upon receipt of written request stating reason for withdrawal. For cancellation of registration after a course had begun, a partial refund will be considered, again upon receipt of written request.
Science AL!VE is able to provide both full and partial bursaries for all of our summer camps.